Contact with a potential customer is very important and the easier the customer can reach you the more often he will do it. Nowadays more and more popular becomes direct customer support on a website through online chat. In this article, you will learn how to add to your website created in white label website builder WebWave a free chat TAWK.TO. is a fantastic, free, online chat which helps us, the WebWave team, stay in touch with you. It is convenient, easy to use and very fast. Can be used by many consultants at the same time and its functionalities are being updated all the time. The best part is that it's free. 



In order to add free online chat to your website you need to follow the steps:

  1. Enter the website 

  2. Sign up to create a new account:

  3. Enter your personal details

  4. In the new window, you will be able to create your personalized chat. Give your website a name in the and enter website URL address.  

  5. In the next step, you can invite consultants by entering their e-mail addresses. A consultant is a person who answers customer requests. If you will be the only one on the chat, skip this step. If you change your mind, you can easily add more consultants later. 

  6. In the last step, you need to paste the free online chat code to your website. Copy the code and paste it in the website builder in head section (Settings-> Edit HEAD tag). 

  7. After the website publication, the online chat will be on your website.

    The chat will be visible on all of the website subpages. It is online only when you or one of the consultants is logged in the website. website is the place where you answer customers queries. When nobody is logged in, the customer can send a query to e-mail via online chat. 



    If you don't like the chat style, you can easily change it. After signing in to select from the top menu Sites & Pages > Manage Sites. Next to the website, on which you'd like to change chat style, press Manage. 


    If you want to get to know all of the functionalities, take a look at its knowledge base: . - Free online chat on a website

21 May 2019


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